Introduction
The policy is a comprehensive agreement that is concluded between each client and 1win India at the time of account creation. This includes the purposes, methods, and reasons for collecting and analyzing private details about users, as well as their rights and security guarantees. Everyone should read this document carefully and confirm their agreement with them. Otherwise, the client will not be able to visit the web page.
The Organization does not exclude the fact that the privacy policy can be reviewed and changed at any time. This may be due to changes in international data protection laws. In such cases, each user will be notified in advance so that there is time to familiarize themselves with the adjustments.
Private data: types and methods of collection
Each user who visits the official website or mobile application of 1win India leaves some personal information in one way or another. This can be divided into several categories, which depend on how the data is obtained:
- Direct transmission. This is possible when the client directly visits the platform and uses the services and products. This happens during the completion of the registration form or the verification process. This group is including full name, gender, date of birth, and contact details.
- Automatic collection. During the normal use of 1win services, the company may receive such data as your IP address, location, type of device used and its operating system, language preferences, and other settings of your browser. These facts help the organization understand how you use the platform and how to make it better for you.
- Third-Party Resources. In the public domain, the institution can find the necessary information about clients. It can also be data received from partners of the organization or banking institutions.
Reasons for receiving details
1win India does not collect customer facts unless there is a legal basis to do so. Everything happens only legally for the following purposes:
- Contract execution. When a person becomes a client of 1win India, he enters into an agreement with the company. That is why organizations need the players’ private data in order to appeal to them in the right situation and fulfill any obligations in a timely and high-quality manner.
- legal obligations. As an officially registered and licensed gambling establishment, 1win has some obligations to law enforcement and other government agencies. Therefore, the institution may disclose some information about clients if it is necessary in accordance with the law.
- Legitimate interests. This means that obtaining and analyzing the personal details of the players allows the commercial goals of 1win India and its partners to be realized.
Data usage
The use of private data is based on the legal grounds indicated above:
- Ensuring seamless communication between the customer and support staff.
- Improving the quality of services and products based on customer preferences and experience.
- Protect the user from scammers and intruders, as well as curb any illegal activity on the platform.
- Preparation of statistics on the company’s activities and development of subsequent strategies.
- Facilitate money transfers and other opportunities.
- Assessing player activity and maintaining an atmosphere of responsible gaming.
Revelation of details
1win India does not transfer or sell player data to third parties. However, in some cases, an institution may disclose private information to the following parties:
- Other organizations from the group of companies 1win.
- Product suppliers and other partners of the organization that fill the functionality of the web page and mobile application.
- Affiliated members and others who have invited users to 1win India.
- Law enforcement, judicial, and other authorities at their request or in case of suspicion on the part of the company’s management.
Customer Service
This gambling establishment has a 24-hour customer support service. Individual employees specialize in privacy policy and its implementation. Therefore, customers can use this to file a complaint about the violation of rights or simply clarify some point in the document. In such cases, you must write an appropriate letter to the email address [email protected].
